Pepperdine University Westlake Village Campus
2829 Townsgate Road Suite 180
Westlake Village, CA 91361
Saturday, May 20, 2017, 10am – 12pm
2 hour 2 part workshop on how to influence, and how to give and receive feedback more effectively.
Stepping Into More: Effective Influencing Learn how to influence in all directions by building relationships.
In today’s world of do more with less, we need to know how to influence in all directions without necessarily having authority over those we need to persuade. Most people mistakenly think they can get things done through others in one simple meeting. This is usually far from the truth. Effective influencing requires an ongoing process and thoughtful consideration. Do you have a strategy in place to get things done through others that focuses on building relationships and creating “win-win-wins?” Learn an approach that has a positive impact on the individual, teams, and organizational performance.
Learn how to:
- Define positive influencing
- Utilize the 3 part influencing process including strategy, packaging and commitment
- Develop influencing strategies that strengthens relationships and achieves business results
- Consider how to apply concepts learned to a real life influence opportunity
Stepping Into More: Effective Feedback Maximize your strengths and sharpen your feedback tool-kit.
Are you uncomfortable at both giving and receiving feedback?
Do you put off giving feedback or avoid it all together?
Did you know that second only to firing an employee, managers cite performance appraisals and giving feedback as tasks they dislike most?
Learn how to:
- Assess your current level of effectiveness at both giving and receiving feedback
- Identify your personal behavioral style in giving feedback
- Learn a practical approach to giving effective positive and developmental feedback
- Implement best practices through hands on skill building with real life scenarios
- Walk away with at least 2 unique tools on giving feedback
Contact Name: Jessica Cheng
Contact Email:
jessica.cheng@pepperdine.eduSpeaker: Rachel Karu, MS, ACC brings more than 19 years of Human Resources, training, coaching, facilitating and speaking experience to help her clients achieve their goals. Previously, Rachel was Manager of Training and Organizational Development at Easton Sports, where she built a department and corporate university from the ground up, created and facilitated multiple training courses and implemented organizational development and training activities for the company's numerous international locations. Rachel was also Regional Human Resources Manager at EMI Music Distribution. Rachel's clients include some of the country's largest organizations, such as Raytheon, Citibank, Mattel, US Navy, Warner Brothers, Disney/ABC Media, Nestle, Braille Institute, ATT Wireless and more. She holds a Master of Science in Counseling for Business, Industry and Government, and a Bachelor of Science in Business with a specialization in Human Resources from California State University, Northridge. She achieved her Coaching Credential through the International Coach Federation. Rachel is qualified and certified in a variety of assessment tools including the Myers Briggs Type Indicator. She also serves as the chairperson for the American Society of Training and Development's Westside special division.
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