West Los Angeles Campus, Room 332
Wednesday, June 5, 2013, 2 – 4pm
To better understand the features and benefits of a centralized CRM solution the CRM Program Committee has invited Nicole Engelbert, an OVUM analyst and CRM authority in higher education to speak at Pepperdine. OVUM (www.ovum.com) is an organization similar to Gartner that provides independent research and objective analysis.
In Engelbert’s presentation, she will talk about the opportunities and benefits of having a centralized process as well as touch on costs. All interested parties (e.g. functional users) are welcome to attend. A Q&A portion is included in each session.
Contact Name: Sarah Soriano
Contact Email: sarah.soriano@pepperdine.edu
Speaker: Nicole Engelbert, OVUM
Wednesday, June 5, 2013, 2 – 4pm
To better understand the features and benefits of a centralized CRM solution the CRM Program Committee has invited Nicole Engelbert, an OVUM analyst and CRM authority in higher education to speak at Pepperdine. OVUM (www.ovum.com) is an organization similar to Gartner that provides independent research and objective analysis.
In Engelbert’s presentation, she will talk about the opportunities and benefits of having a centralized process as well as touch on costs. All interested parties (e.g. functional users) are welcome to attend. A Q&A portion is included in each session.
Contact Name: Sarah Soriano
Contact Email: sarah.soriano@pepperdine.edu
Speaker: Nicole Engelbert, OVUM